Terms and Conditions of Sale

Pursuant to and by virtue of Articles 7 and 12 of Legislative Decree No. 70 of 9.4.2003, karelsrl.com provides users with the following information: the supplier of the services subject to the General Conditions is Karel.
This communication contains the legal terms and conditions that govern karelsrl.com.
By accessing the site, users undertake to accept and comply with all the conditions contained in these general sales conditions. For those who do not accept these terms Karel reserves the right to ask you to refrain from using the site.

COPYRIGHT
karelsrl.com and all its contents are the property of Karel. This includes documentation, images and photographs, characters, designs, music, software, codes and format scripts.
The material contained on the website is protected by copyright.
Any copying, alteration, transmission, publication or redistribution to third parties for commercial purposes is strictly prohibited save for express written consent provided by Karel. Karel prohibits the use of the contents or brand names appearing on this site for any purpose and objective other than those mentioned above.

THE FINAL CUSTOMER
Karel has produced and published the site karelsrl.com with the aim of offering a service reserved exclusively to its customers.

DISCLAIMER
Karel:
- publishes information on its site to provide a service to its customers, however it declines any responsibility regarding the possibility of any technical or factual inaccuracies and/or typographical errors which are immediately corrected following notification of the same.
- reserves the right to make corrections and changes to the site whenever it deems it necessary without prior notice. The general conditions may be changed at any time. Any modifications and/or new conditions shall be in force from their publication in the "Terms and Conditions" section of the site. The general conditions applicable shall be those in force on the date of submitting a purchase order.
- does not offer any guarantee on the conformity of the information published on its website with the laws laid down by the jurisdiction of the country of residence of the customer.
- disclaims all liability for any problems, damage or risks that the user may encounter during the use of the site.
- guarantees that its karelsrl.com site is protected in accordance with the international standards laid down for the Internet. If used correctly, the user is protected from the risk of viruses.
- disclaims all liability for any malfunctions related to the disabling of cookies on the user’s browser.
The user is obliged to comply with the terms contained in this Legal Notice, checking periodically for updates, changes, and corrections.

ITALIAN LAW
By accessing this site users declare that they accept that all matters relating to the use of the Website karelsrl.com are regulated by legislation of the Italian State. Karel does not guarantee in any way that the content of the website complies with the regulations in force in other countries. Access to the site from places where their contents are illegal is expressly forbidden. Users who decide to access the site from such countries are fully aware of the legal consequences and sanctions they risk, and shall be solely responsible for compliance with local laws.

PERSONAL DATA
Karel reserves the right to use the personal data provided voluntarily by users, in compliance with the current regulations (Articles 13 et seq. of Italian Legislative Decree 196/2003).
We therefore invite users to periodically visit this section to stay up to date on any changes due to amendments to the current legislation.
Karel guarantees users that the processing of personal data will be reserved to uses closely connected and related to the provision of its services, facilitation in managing the site, and the fulfilment of orders.
Data provided voluntarily by users, will in no case be communicated or divulged to third parties.
In the event of payment by credit card, the basic information for the execution of the transaction (number of credit/debit card, expiry date, security code) will be sent to the institution responsible for the processing (in this case Banca Sella), or possibly a company responsible for the control of fraud, by encrypted protocol, without third parties having the possibility of accessing it. However, this information shall never be displayed or stored by Karel.
Karel shall adopt adequate security measures in order to reduce to a minimum the risks of destruction or loss of data, and of unauthorized access or processing.
Nonetheless, it cannot guarantee its users that the security measures adopted to protect the site and the transmission of data and information on the site can limit or exclude any risk of unauthorized access or the dispersion of the data by devices belonging to the user. For this reason, we suggest that users of the site ensure that their computer is equipped with the appropriate software to protect the network transmission of data and that their Internet provider has adopted appropriate measures to securely transmit data over the web.
Karel informs users that they can exercise the rights referred to in Article 7 of Leg. Dec. 196/2003, as summarized below. Users have the right to ask Karel for the following information:
- confirmation of the existence of personal data that concern them
- clear communication of such data and their origin
- the reason and purpose of their existence and use
A request for the information listed above can be renewed with a minimum interval of 90 days, except for those cases where there is just cause: cancellation or modification of such data due to violation of the law; cancellation of data which are not usable for the reasons they were collected for.

REGISTRATION
To make purchases on karelsrl.com you must register with a valid email address and create an account. Registering on karelsrl.com is free of charge. The registration is confirmed by email sent to the address supplied by the user.
The Registration Credentials must only be used by the user and may not be transferred to third parties. The user must notify Karel in the event of suspicion of undue use of the same.
The user guarantees that the Registration Credentials supplied during the registration procedure on karelsrl.com are complete, correct and truthful. The user agrees to indemnify Karel against any sort of compensation or liability sanction resulting in any way from a breach by the user of the rules to register with karelsrl.com. The user shall be solely responsible for access to karelsrl.com using the Registration Credentials and shall respond directly for any damage or injury caused to Karel or third parties by a misuse, loss, misappropriation by others, or lack of protection of an adequate confidentiality of its Registration Credentials. All the operations carried out using the Registration Credentials shall be deemed to have been carried out by the customer to whom the Registration Credentials relate.
Karel reserves the right to refuse, at its sole discretion, the inclusion of any user. Karel also reserves the right not to accept orders, from whatever source, that appear anomalous in relation to the quantity of products purchased or the frequency of purchases made on karelsrl.com.
Users may cancel their account on karelsrl.com at any time by sending an email to the address info@karelsrl.com

ORDERS
Once an order for available items has been placed, it is not possible to make changes to this order. Orders placed separately will be shipped separately. Karel reserves the right to postpone delivery if the order cannot be shipped for reasons of force majeure. Please note that during promotions and sales there may be delays in delivery. It is at the sole discretion of Karel to refuse an order and/or the provision of a service to anyone at any time. karelsrl.com will process a purchase order only after receiving confirmation that payment of the total amount due has been authorized; said amount consisting of the purchase price, shipping costs, and any additional fees.

IMAGES
Karel declines any responsibility regarding the possibility that the colours of the products shown on the site are slightly different from the original ones due to a particular configuration of the computer used by the customer or a failure thereof.
The images contained on the site karelsrl.com are owned by Karel. Any use of these images not authorized by a written consent by Karel, shall be prosecuted to the fullest extent of the law.

AVAILABILITY OF THE ARTICLES
The assortment present on karelsrl.com reflects the precise availability of each article in terms of size and colour.
Once it has received your order request, Karel reserves the right to reconfirm the availability of the articles to be purchased and the validity of the transaction. In the event that the articles ordered are not available, or if for some reason the order cannot be processed as requested by the customer, Karel shall promptly notify the customer.

PRICES
The published prices and the final invoices are in Euro. Karel invites customers to contact their bank to request detailed information on exchange rates and bank charges relating to their transaction.
In accordance with the laws governing trade, all the consignments of karelsrl.com are accompanied by an official invoice that declares the value of the individual articles in Euro. For articles on sale the invoice indicates the discounts granted.

SHIPPING Transport is by courier or other suitable means. The goods travel at the risk of the recipient. Any disputes must be exclusively raised with the carrier upon delivery of the goods or within 24 hours if accepted "conditionally".

RETURNS
goods cannot be returned without written permission from Karel Srl following the sending of the appropriate form, and in any case never after a period of 15 days from receipt of the goods. Goods must be returned carriage-paid to our warehouse. In the case of returns that are the customer's responsibility, an amount will be charged equal to 15 % of the value of the goods for the costs of unpacking, checking, re-packing and storage."


AUTHENTICITY OF PRODUCTS
As an authorized dealer Karel guarantees the authenticity of every product.

SUSPENSION OF SERVICE
Karel reserves the right to temporarily suspend the provision of services, without prior notice, for the time strictly necessary for any technical interventions necessary and/or desirable to improve the quality of said services.
Karel may discontinue providing a service at any time for justified security reasons or violations of confidentiality, and shall notify the user of the fact.